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          Our flexible ticketing platform is a cinch to use for any agent.

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          Speed up all your support processes with integrated FAQ pages.

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          Webinars

          When it comes to business, we know firsthand that it’s crucial to never stop learning. Welcome to where you will learn everything you need to know about customer service, customer experience, and employee experience. So, pull up a chair and hit play...a world of webinar knowledge awaits.

          Type:

          09-26-2019 Be Amazing or Go Home Seven Customer Service Habits That Create Confidence with Everyone

          No matter what you do - sweep the floors, play football, or perform magic tricks for kids at birthday parties, you always have to strive to be amazing. One of the top customer service influencers Shep Hyken advises to do those things as if you were Beethoven writing a symphony. That is what will make us amazing. Otherwise, we should just go home. In this session, we discuss Shep’s lessons on amazingness that he outlines in his new book, \"Be Amazing or Go Home: Seven Customer Service Habits That Create Confidence with Everyone.

          Webinar Tags:

          Customer Service Habits

          Shep Hyken

          Lombardi Time

          Customer Experience

          Always Be Amazing


          09-26-2019 Social Chat How to Promote Yourself on Social

          Top customer experience expert Chip Bell is a romantic at heart. So when his car dealership sends him home with a rose for his wife after a routine maintenance check, the business wins both his appreciation and loyalty. In this session, Chip discusses value-unique customer experience, the power of creativity, and what business leaders everywhere can do to inspire employees to provide memorable customer experiences people will want to talk about.

          Webinar Tags:

          Remarkable Customer
          Experience

          Chip Bell

          Value-Unique Service

          Cracker Jack Techniques


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