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          knowledge base

          7 Reasons You Should Invest in Knowledgebase Software
          Customer Service Cornerstones For Your Online Business
          Avoid Nightmare Holiday Customer Service
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          Track customer calls and expand your knowledge
          Google report shows boost in online shopping

          Google report shows boost in online shopping

          Nov 07, 2012

          [caption id="attachment_2357" align="alignleft" width="300"] Courtesy of FreeDigitalPhoto.net[/caption] A new study released by Google classifies the upcoming holiday season as the…

          How to turn idle help desk agents into productivity powerhouses
          Why a good knowledge base can be a game changer for software vendors
          Why Small Businesses Are Good at Customer Service
          5 tips for organizing your knowledge base

          5 tips for organizing your knowledge base

          Aug 21, 2012

          [caption id="attachment_2026" align="alignleft" width="300"] Courtesy of FreeDigitalPhotos.net[/caption] So you have decided to start a knowledge base.?Smart choice! But a knowledge…

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